The role will provide strategic and operational HR advisory support to CEC’s subsidiaries, ensuring that people practices, policies and talent processes are aligned with Group standards, compliant with Zambian labour laws, and responsive to each subsidiary’s business needs.

Key Accountabilities

• Support the development, implementation, tracking and evaluation of the HR business strategy under CEC Subsidiaries in liaison with the HR team members and other business functions.
• Provide day-to-day guidance and support to CEC Subsidiaries on all HR matters related to talent acquisition, learning and development, employee relations, performance management and other matters with regards to people management in order to create an environment that will enable employees to meet the set objectives and also attain their personal goals.
• Attend CEC Subsidiaries meetings to communicate any HR developments and also capture any issues that require Management’s attention.
• Conduct regular awareness sessions through engagements on the CEC culture, including the vision, mission and values that all employees are expected to embrace and uphold.
• Develop and nurture partnerships so that the gap between Management and CEC Subsidiaries employees is bridged.
• Work closely with CEC Subsidiaries management and employees to improve work relationships, build morale and increase productivity and retention of staff.
• Ensure that all CEC Subsidiaries employees are fully informed about all HR policies and procedures, including any standing instructions.
• Identify trends/patterns pertaining to requests and needs that are brought out during engagements with departments and initiate change to continually improve all aspects of HR service delivery.
• Provide HR policy guidance and interpretation to CEC Subsidiaries employees.
• Collaborate with other HR team members to develop or improve policies, procedures and processes to deliver effective and efficient HR solutions to the business.
• Proactively support the delivery of HR processes, i.e., recruitment requisitions, transfers, promotions, acting appointments, disciplinary and grievance handling.
• Develop HR metrics to determine the value and effectiveness of HR initiatives, typically including such areas as turnover, training, return on human capital, costs of labour, and expenses per employee, etc.
• Prepare accurate and timely monthly, quarterly and ad hoc reports pertaining to HR operations.
• Coordinate all gender related activities for CEC subsidiaries and ensure all are aligned with the relevant policy provisions and HR compliance checks.
• Ensure responses to all ESAP requirements are provided promptly.

To be considered for this role, you will be required to have:

• Degree in Social Science, Human Resources Management, Business Administration or equivalent.
• Member of the Zambia Institute of Human Resources Management.
• 4 years’ experience in Human Resources Management, of which at least 3 years’ practical experience was gained in an HR role and context of similar complexity.
• Good know-how and understanding of the Zambian labour laws and globally accepted HR best practices.
• Good analytical and presentation skills.
• Proficient in the use of diverse HR Information Systems.
• Extensive understanding of HR processes.
• Good skills in influencing and working with senior leaders across a multitude of disciplines.